Salvatore - 3 months ago
What can I say? 🙂
Finally, a garage I can trust.
First and foremost, they offer TOTAL service, from mechanics to in-booth paintwork and tires—truly 360° coverage.
I own a Freelander 2, a car that's not easy to maintain, and in just one day they solved a series of unexpected problems for me, including changing the filters and oil.
The next day I returned, without an appointment, and the car wasn't accelerating well... and that's where the owner, Alberto, comes in. He was available from the start and wanted to fix it immediately. He drove the car, took another lap with the computer showing zero errors. He asked me if I could leave the car.
After practically dismantling it, the diesel filter (a top-notch brand) was found to be faulty. I replaced it, and I'm picking up the car, perfect 😄.
I'll be back for the next service and to have it painted.
Thanks to all the staff.
Armando - 3 months ago
I went to this garage. To get the distribution done on my Fiat Multipla. And I can say with certainty that it's the best garage. Dock. Where. Expertise. Organization. Professionalism. You can feel it in the air. My car came back as if it had zero kilometers on the odometer. Better than when it was new. This. My review comes from 28 years of experience as a taxi driver. Having worked in hundreds of garages.
Francesco de luca - Rima srl - 7 months ago
highly organized and updated structure... serious and professional staff... a round of applause to Alberto for his courtesy and competence
Italo - a month ago
Great service, quick to source parts and complete the work. Fair prices. I'll definitely use them again if needed. Impeccable workshop manager.
Emmanuele guadagno - 6 months ago
🔧 Bad experience with this mechanic
After much persuasion and delay, I finally took my car in to have the windshield wiper motor replaced. The mechanic didn't want to do it in front of me, but eventually agreed.
During the repair, his assistant hit the rear window with the drill, clearly damaging the tinted film that had just been installed a few days earlier. I immediately pointed out the damage, but they tried to deny it, claiming it was already broken. Luckily, I had photos of the intact rear window and showed them to him.
At that point, he agreed to deduct a portion of the damage from the final price, but inexplicably increased the cost of the replacement, something we hadn't agreed upon. In short, a less than transparent way of handling the problem.
Despite everything, I paid the requested amount to avoid arguments, but the incident left a terrible impression on me, especially since I had been told that if I didn't pay, I would be sued.
I'm an honest, hard-working person; I'm not like those who take advantage of others. I don't forget certain behaviors: lost trust isn't easily regained by taking advantage of someone who has no experience, given their young age. It's truly untrustworthy, to say the least, but you'll surely find what you deserve.
